Reviewbly is a customer review management tool that give it’s users the ability to get feedback from their customers. Reviewbly users have the ability to manage and enhance their online reputations by publishing user reviews on their website and on their Reviewbly business page.
What Happens When a Customer Writes a Review?
When a customer writes a review using Reviewbly, the business will get their feedback. If the customer requests that the business contact them they will get the option. If the user has a positive experience with the company they will have the option to continue on and leave feedback on external review sites. If the business uses the referral function of Reviewbly, the customer will get a unique referral link which will track if they refer other people.
Guidelines for Customer Feedback
Reviewbly advises consumers to observe the following guidelines when providing reviews or testimonials:
• Think about the kind of information you would like to know about the business. Would you recommend the business to a friend? Did it meet or exceed your expectations? Would you go back for further services?
• Be objective and specific about your experience.
• Keep your review brief and informative. Ideally, reviews should be between 100 and 250 words.
Use of Feedback
If you do post content or submit material, and unless we indicate otherwise, you grant the business you are leaving feedback with a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant them and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify the business for all claims resulting from content you supply. The business you leave feedback with Reviewbly has the right but not the obligation to monitor and edit or remove any activity or content. Reviewbly or the business you leave feedback with takes no responsibility and assumes no liability for any content posted by you or any third party.
Reviewbly is operated under Mark Your Media, LLC, DBA ReviewRail. Please contact firstname.lastname@example.org for any questions with Reviewbly.